Financial Operations — Accuracy Layer

Make sure the agency is paid what it is owed: compare expected and received commission, manage receivables, forecast cash and process carrier statements. The header shows Comm YTD, Policies and Last Stmt (date of the latest carrier statement).

Used most by: Finance lead, agency owner / CFO, reconciliation team

Tabs: Commission Recon, AR Aging & Cash, Carrier Statements. Buttons on the right: period selector, Class Mapping, Monthly Close. The AUDIT-LOCKED badge shows that reconciled periods are protected.

Commission Recon

Commission Recon — carrier rollup and row-level variances.

#	Area	What you see	What you can do
1	KPI cards	Expected, Received, Variance, Approved, Stale Variance (gaps older than 30 days)	See the size of any shortfall
2	Carrier Rollup	Expected, received, variance and % variance by carrier	Variance Only filter, Export, open a carrier with the row arrow
3	Row-Level Variances	Individual policies where the statement differs from expected commission	Investigate the largest differences first
4	Unmatched Rows	Statement rows not yet matched to a policy	Resolve so they count toward received commission

Find and chase commission shortfalls

1. Open Financial Ops › Commission Recon and set the period.
2. In Carrier Rollup, click Variance Only and sort by the largest negative variance.
3. Open the carrier to see its rows, and check Row-Level Variances for the policies involved.
4. Click Export to send the list to the carrier or your accounting team.
5. Ask ARI: "Summarise the Travelers shortfall by policy and transaction type."

AR Aging & Cash

AR Aging & Cash — carrier and client receivables.

#	Area	What you see	What you can do
1	Aging cards	Total AR, Current, 60–89D, 90–119D, 120+ D	See how old receivables are
2	Carrier AR	Commissions owed to the agency by carrier, with age and status	Open a carrier to see details
3	Client AR	Fees owed by clients, with age and nudge status (normal, first nudge sent, second nudge sent)	Track collection progress
4	90-Day Cash Flow Forecast	Expected inflows by week from AR collections and renewals, total and Forecast Accuracy (MAPE)	View Model for details
5	High Priority Collections	Items 60+ days old with type, counterparty, amount, age, last nudge and status (e.g. Escalated, Dispute Queued)	Blast Nudges to remind them; Export CSV

Cash forecast and high-priority collections.

Run weekly collections

1. Open Financial Ops › AR Aging & Cash.
2. Review High Priority Collections, oldest first.
3. Click Blast Nudges to send reminders to the listed counterparties, or contact them individually for escalated items.
4. Click Export CSV if you need to work the list outside the platform.
5. Check the forecast to see how collections affect the next weeks' cash.

Good to know

Blast Nudges contacts every counterparty in the list. Review the list first and remove anything in dispute.

Carrier Statements

Carrier Statements — statement inbox and reconciliation rate.

#	Area	What you see	What you can do
1	KPI cards	This Month (statements processed), Auto Parse, Mismatch Statements, Massive Mismatch, Parser Versions	See volume and quality of processing
2	Statement Inbox	Statement number and date, carrier, rows, confidence (Conf.), status (Parsed)	All Paths filter; Upload to add a statement
3	Statement Reconciliation Rate	Share of statements whose commission matches the statement total exactly	Follow up on statements with a variance
4	Parser Quality / Drift Alerts	Accuracy of reading PDF statements and changes in carrier formats	Report repeated problems to your administrator

Upload a carrier statement

1. Open Financial Ops › Carrier Statements.
2. Click Upload and choose the statement file from the carrier.
3. Wait for the status to show Parsed and check the Conf. (confidence) value.
4. Open Commission Recon to see the statement's effect on received commission and variances.

TIP

Upload statements as soon as they arrive; the header's Last Stmt date tells everyone how current reconciliation is.

Class Mapping

QuickBooks Class Normalization.

QuickBooks classes encode carrier, producer and commission type. Class Mapping translates each class into INSURAiLABS terms so P&L, producer revenue and reconciliation are correct.

Map a new QuickBooks class

1. In Financial Ops, click Class Mapping.
2. Click Add New Mapping.
3. Enter the QuickBooks class, its carrier, producer and line of business, and its category (New Biz Commission, Renewal Commission, Contingent or Fee Income).
4. Save. To load many classes at once, use Bulk Import from QB.

Good to know

If revenue appears under the wrong producer or category, an unmapped or mis-mapped class is the usual cause. Only finance or admin users should edit mappings.

Monthly Close

Monthly Close is the entry point for closing a financial period. A full guided close checklist is on the roadmap (below).

Coming soon

• Guided monthly close: checklist, sign-off, period lock and reopen with reason.
• Carrier statements accepted by email to a dedicated address, with automatic carrier detection.
• Manual match and override of statement rows with reason codes and approvals.